In today’s fiercely competitive business climate, how well you present yourself can make the difference between getting ahead or going home. Business communication experts Paul Barton and Michele Trent will show you how to deliver like a polished professional in this workshop sponsored by the Phoenix Business Journal.
Participants will discover how to:
> Have an executive presence
> Use your body language to influence and include
> Connect with an audience in the crucial first 90 seconds
> Introduce yourself and make a great first impression
> Present your business card so that you are remembered
> Conclude with a sizzle, not a fizzle
The session will be held at the Better Business Bureau, 1010 E Missouri Ave. in Phoenix, on Thursday, May 16. Check-in and deli-style lunch are at 11:30 a.m. The workshop is from noon to 2 p.m.
EXCLUSIVE OFFER: Use discount code PAUL at checkout and receive 20% off.
These workshops sell out quickly so you best be signing up now!
These days, business presentations aren’t always made in person. Often, they’re conducted virtually through webinars and speakerphone conference calls. That requires a different approach than face-to-face meetings.
Join me and NYC-based social media expert Dhariana Lozano for a unique and free webinar that will show you how to:
Keep an audience engaged and paying attention during a virtual meeting or webinar.
How to hold organized and effective meetings via speakerphone.
It’s a good public speaking practice to inspect speaking venues before you deliver your presentation. Where will you stand? Where will your audience be? What AV equipment is available? Where will your laptop go? Do you have the right connections for your laptop? Will you need a microphone?
Checking out the room layout and the AV equipment is important for practical reasons. But there are also psychological reasons to do a site inspection. I like to do my inspections several days in advance so that I can visualize the location and become comfortable with it in my mind.
If you cannot do an inspection days in advance, come to your presentation an hour or so early. That way, you have some time to become comfortable with the room and the available equipment. If something needs to be fixed, moved or changed, you have some time to do that.
Doing a site inspection is a great way to avoid pitfalls and also a good way to see if your site offers any opportunities. Even if you are presenting in your own office building, make sure you are familiar with the room where you will be presenting and make sure you are comfortable operating all the technology.
Fumbling around trying to find out how to adjust the lights or get the sound to play on your video can ruin an otherwise great presentation.
When you take time to do a site inspection, you will be that much closer to having a great presentation. Make it part of your routine and you will present like a polished pro.
A holiday toast is a great way to add a touch of class to a holiday gathering and leave a favorable impression with attendees. Here are some public spoeaking tips to make sure your toast is delivered well.
A toast can be the official beginning of an event. Wait until it appears most guests have arrived and then deliver your toast. Start by welcoming everyone.
Introduce yourself. Don’t assume everyone knows who you are. Even those who have met you before may have forgotten. If you’re not the host, consider explaining how you know the host or why you are the one delivering the toast.
Meet audience expectations. As in all aspects of public speaking, it’s always about your audience. Be warm and be sincere.
Avoid canned humor. Canned jokes are known as groaners for a reason. If a groan is the best you can hope for, is it a good idea? Instea, recognize the potential for spontaneous humor.
Be accurate. Make sure you’ve got your information correct. If you’re mentioning names, make sure you’re pronouncing them accurately. Mistakes can kill your credibility.
Be brief. Don’t have people waiting with a glass in their hand for too long. If you tell a story, make sure it’s short and that there’s a clear point to it.
Make the actual raising of the glass special. Consider asking everyone to stand to ensure you have their attention. Don’t shortchange the toast with a cliché like “down the hatch.” This is an opportunity to make a personal connection. Toasts usually end with a positive look to the future.
Here’s hoping these tips help you put together a great holiday toast!
We’ll be saying goodbye to 2018 and hello to 2019 before you know it. If you have a fear of public speaking, 2019 can be the year you put that fear in your rearview mirror. If public speaking is holding you back in any way, why not make improving your presentation skills your New Year’s Resolution? It can certainly help make your 2019 more prosperous.
We’re teaming up with the Phoenix Business Journal to help you get 2019 started off right. We’ll be offering a workshop at the Better Business Bureau from 11:30 a.m. to 2 p.m. on Wednesday, Jan. 23.
Exclusive Discount: Use promo code PAUL to get a 20% discount off. Our workshops with the Business Journal always sell out so make your reservation now.
This is the perfect chance to make head into 2019 with the confidence to speak up and the skills to stand out!
Most business public speaking isn’t done from a podium on a stage. Most business presentations are done in conference rooms, in boardrooms, by speakerphone, or Go to Meeting webinars. Some presentations are done by teams or in panels.
Here are a variety of previous blog tips to help you navigate these real-life business presentation opportunities:
A simple yet powerful pro tip: Engage your audience before you are introduced.
After you have arranged your introduction, set up your technology and completed a sound check use the time before you go on to meet the audience. Wander around the room, introduce yourself to individuals. Ask them why they are there, what are they hoping to get from the program? Ask them about themselves or their business. Be interested, approachable and likable.
There are three benefits to pre-engagement:
You will have a better understanding of what your audience is expecting, what they need or want from you. As such you will do a better job of meeting those needs, and you will appear to be one of them and understand their issues. You may even use a story you heard from an audience member in the program.
You build goodwill with members of the audience before you go on. They will be more inclined to like you and be interested in what you have to say. You are ahead of the game before you say your first word.
You differentiate yourself from other speakers. Very few speakers actively pre-engage the audience. When you do it you increase goodwill, you will be remembered, you are more likely to get good evaluations and get asked back.
A related tip from professional speaker extraordinaire Joel Weldon, get to the venue early. Joel advises an hour before you are to go on. With that much time, you can check the room set up, troubleshoot technology issues and still have plenty of time for pre-engagement.
ABOUT OUR GUEST BLOGGER
Dr. Larry Emmott is one of the most entertaining speakers in dentistry. His high-energy programs provide the tools needed to make wise technological decisions, saving time and money.
Larry is a long-time professional member of NSA (National Speakers Association) and the past president of NSA Arizona. Through NSA, Larry has helped countless people develop their presentation skills and to grow a professional speaking business. Larry has been a featured speaker at every major US dental meeting and has addressed hundreds of professional groups in the US and around the world.
Have you ever had to make a business presentation for remote colleagues over speakerphone? Despite all the whiz-bang technologies available, it’s still common to hold business meetings via speakerphone and doing so present challenges for a presenter.
Audiences cannot see your facial expressions or gestures, and they may not have a high-quality speaker system to hear you.
Here are eight tips to help you deliver a better speakerphone presentation:
Test the sound quality on your end before you start. Are you close enough to the speakerphone? Are there any distracting noises on your end that can be eliminated?
Encourage speakers who are not speaking to put their phones on mute.
If you typically speak fast, speak slower than you would before an in-person audience. Use simple words. Make complex ideas simple.
Consider sending handouts before the meeting so that participants can follow along. You may want to include a good picture of yourself with these handouts so that participants can put a face with your voice.
Be careful with dry humor and sarcasm. This type of humor could be easily misconstrued without visual cues.
Be careful with open-ended questions. It’s easy for people to talk over each other. Consider calling on each person by name for comments and questions.
Be careful with interjections. In person, it’s nice to interject with “uh-hum” or “I see” to let the speaker know you’re listening. But, speakerphone microphones typically only let one person talk at a time and these injections can cause the sound to cut in and out. Instead, listen silently until they are done talking.
If you’re using a conference bridge service to host the call, understand how to use all the technology that is available to you. Can you mute non-speaking lines? Can you take polls? Can you record the conversation and make it available later to those who missed the meeting?
Following these tips will help your speakerphone presentation be more effective. What tips would you add? Please share in the comments section below. We’d love to hear from you.
From my experience speaking in front of hundreds of audiences, I have learned that stories are memorable because of the images and emotions contained in the story. The lesson of the story sticks because it’s embedded in an image. The image isn’t a still picture; it’s a motion picture, a movie.
Let’s test my theory. Take a moment now to think about a movie that you first saw over 10 years ago, prior to the year 2000. Have you identified your movie? Now, what do you remember when you recall this movie?
I bet that the first thing that came to your mind was an image or a scene. You remember the actors, their clothes, the location, the situation, and the emotions. You can see these images as easily now as you did when you were watching the movie.
What you remember next is dialogue. But compared to how vividly you remember the images, you probably don’t remember much of the dialogue. Your brain remembers pictures first. It then remembers the emotional context, and finally, it remembers language.
Stories are Memorable
In his book, “Brain Rules,” molecular biologist John Medina explains this phenomenon. “When the brain detects an emotionally charged event, the Amygdala releases dopamine into the system. Because dopamine greatly aids memory and information processing, you could say it creates a Post It note that reads, ‘Remember this.’”
That explains why audience members who saw me tell a story in a keynote over 10 years ago approach me like I’m a long lost friend and say, “I still remember your airport story.” But it’s what they say next that proves the effectiveness of my Story Theater Method as an essential storytelling skill. With a smile on their face, they say, “I’m still looking for the limo.”
“Look for the Limo” is the branded point of the story. I call it a Phrase That Pays. Because they remember the story, they remember the point. When they remember the point, it becomes actionable.
Most people who have ever given a speech, run a business meeting or tried to sell a product or service will tell you that stories are more memorable than facts and data. In my experience, the story is essential if you want people to remember any of your content.
Making an Emotional Connection
In his book, “Mirroring People,” Marco Iacoboni asks, “Why do we give ourselves over to emotion during the carefully crafted, heartrending scenes in certain movies? Because mirror neurons in our brains re-create for us the distress we see on the screen.”
At last I’ve found a scientific explanation to explain what I’ve been teaching for the last 20 years – mirror neurons. We don’t just listen to stories; we see images and feel emotions. We actually experience the story as if it’s happening to us.
Daniel Pink says, “Stories are easier to remember because stories are how we remember. When facts become so widely available and instantly accessible, each one becomes less valuable. What begins to matter more is the ability to place these facts in context and to deliver them with emotional impact.”
In other words, when you tell a story and make a point, you make an emotional connection. When you make an emotional connection, you and your story are memorable.
ABOUT OUR GUEST BLOGGER
Doug Stevenson, CSP, works with salespeople, leaders, professional speakers, trainers and fundraisers to help them make a point, teach a lesson or sell a product or service. He has delivered storytelling keynotes and training in 17 countries and has coached over 800 individuals who want to take their storytelling skills to the next level.